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Privacy Policy

Last updated: July 2026

This Privacy Policy describes how NCR Realty Hub (operated by STRIX INC) collects, uses, discloses, and safeguards your information when you visit our website (ncrrealtyhub.in) and interact with our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

Information You Provide Directly

When you submit an enquiry form, request a callback, or contact us, we collect the following information:

  • Name — your full name as provided in the form
  • Phone Number — including mobile number for calls and SMS
  • WhatsApp Number — if provided separately, for WhatsApp-based communication
  • Email Address — for email correspondence and updates
  • Project Interest — the specific project, location, or property type you enquire about
  • Other Details — such as preferred visit dates, number of visitors, pickup requirements, organisation details (for developer enquiries), and any additional message you provide

Information Collected Automatically

When you browse our website, certain information is collected automatically through cookies and analytics tools:

  • IP address and approximate geographic location
  • Browser type, device type, and operating system
  • Pages visited, time spent on pages, and navigation path through the site
  • Referral source (how you arrived at our site)
  • Screen resolution and other device characteristics

2. How We Use Your Information

The personal information you provide is used for the following purposes:

  • Responding to Enquiries: To address your questions about properties, projects, and services. This includes phone calls, WhatsApp messages, and email responses from our team.
  • WhatsApp Follow-Up: With your consent, we may follow up via WhatsApp to share project details, schedule site visits, or provide updates relevant to your enquiry.
  • Email Updates: If you have opted in, we may send periodic email updates about new projects, price changes, market insights, or events in the Sonipat-Kharkhoda region. You can opt out of marketing emails at any time.
  • Site Analytics and Improvement: Browsing data collected through analytics tools helps us understand how visitors use our website, identify popular content, and improve the overall user experience.
  • Connecting with Developers: For developer/land enquiries, your requirements may be shared with relevant landowners or their representatives — only with your explicit consent and for the purpose of facilitating a potential introduction.

3. Data Sharing

We take data sharing seriously. Here is a clear summary of how your data may be shared:

  • Internal Forwarding: All enquiry data submitted through our website forms is forwarded to info@ncrrealtyhub.in and to our WhatsApp number +91 98566 80000 for prompt response by our team.
  • Developer Sharing (with Consent): In the context of developer/land facilitation services, your enquiry details and requirements may be shared with relevant developers or landowners — but only with your prior, explicit consent. You will always be informed before any such sharing takes place.
  • No Sale to Third-Party Marketers: We do not sell, rent, or trade your personal information to third-party marketing companies, data brokers, or advertising networks. Your data will never be used for unsolicited marketing by external parties.
  • Legal Compliance: We may disclose information if required by law, regulation, legal process, or governmental request.

4. Data Retention

Enquiry data submitted through our website is retained for a period of two (2) years from the date of submission, after which it is securely deleted from our records. You may request earlier deletion at any time by contacting us at info@ncrrealtyhub.in.

Analytics data (browsing behaviour, cookies) is retained in accordance with the retention policies of our analytics providers (typically 14 months for Google Analytics 4 and up to 2 years for Meta Pixel data).

5. Your Rights

You have the following rights regarding your personal data:

  • Right to Deletion: You may request that we delete all personal information we hold about you by emailing info@ncrrealtyhub.in. We will process such requests within 7 business days.
  • Right to Opt Out of Marketing: You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails, replying "STOP" to our WhatsApp messages, or emailing us directly.
  • Right to Access Your Data: You may request a copy of all personal data we hold about you by emailing info@ncrrealtyhub.in. We will provide this within 7 business days.
  • Right to Correction: If any information we hold about you is inaccurate or incomplete, you may request a correction.

6. Cookies & Analytics

Our website uses the following analytics and tracking technologies:

  • Google Analytics 4 (GA4): We use Google Analytics to understand website traffic, user behaviour, and engagement metrics. Google Analytics uses cookies to collect anonymised data about how visitors interact with our site. This data is processed by Google under its own privacy policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
  • Meta Pixel (Facebook Pixel): We use the Meta Pixel for retargeting purposes — to show relevant advertisements to users who have previously visited our website on Facebook and Instagram platforms. The Meta Pixel places cookies on your browser and collects data about your browsing activity on our site. You can manage your ad preferences through Facebook Ad Settings.

These are standard analytics and retargeting tools used widely across the web. They collect data in aggregated, anonymised form and do not personally identify individual users in most cases.

7. Third-Party Links

Our website may contain links to external websites, including:

  • Developer and builder websites for specific projects
  • The Haryana RERA portal (haryanarera.gov.in)
  • Government websites, maps, and other resources

We are not responsible for the privacy practices, content, or policies of any third-party website. We encourage you to review the privacy policy of any website you visit through links on our site.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately, and we will promptly delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically for any changes.

11. Contact for Privacy Concerns

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:

NCR Realty Hub
Email: info@ncrrealtyhub.in
Phone / WhatsApp: +91 98566 80000
Address: Parsvnath Complex, Sonipat, Haryana

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